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Bitdefender Problems
  1. Misc
  2.  PowerBuilder
0 Votes
  1. John Murphy
  2. PowerBuilder
  3. Wednesday, 6 October 2021 01:35 PM UTC

Suddenly last week Bitdefender decided our application was evil.  It quarantined our main application but did not seem to mind a few other PB applications. It also quarantined a test application I downloaded from TopWiz to see how to send SMTP emails (emailsmtp64). We are using the Bitdefender GarvityZone version and we got around it by adding the path to the file on the users machines "C:\WH_v2019\code\WH32.exe" to the Bitdefender AntiMalware Settings. I also uploaded the .exe file to Bitdefender support.  We seemed to be ok for a min.  Then users that were not local "NJ" in "VA", "MD", and "NV" could not connect to the database in "NJ".  The Bitdefender Firewall was blocking the connections. We added the same file to the firewall exceptions and we we off and running.

Yesterday I released a new version of the .exe and it all started over.  Least week the problem was "Gen:Variant.Zusy.401967" but this week the problem is "AI:Tofsee.45787.414A72D917". Adding weird facts the Bitdefender "Security" report does not report the errors and the "Threat xplorer" also does not report the errors. We only see them in the "Quarantine" section. There is an option to restore the file and mark it as safe that does not work. It does restore the file but as soon as the user runs it, boom, it gets quarantined again.

It turns out that a "file" exclusion does not include an "ATC/ITS" exclusion. We added a folder exception "C:\WH_v2019" and could include "ATC/ITS" and so far it seems to be working.

It was also trashing the file from my source folders and the backup folders on the network. I did not have this problem yesterday as I have put those in as folders last week. That was the clue that helped yesterday as Bitdefender support has been less than useful.

Does anyone actually know what is going on so I can be sure to prevent this in the future.  I will need to release changes to this program every few days as it is in active development?

 

SaveAs with encoding UTF8 with/wihout BOM Making a plan bord / graph
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