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PS application ran fine, then suddenly won't run.
  1. Issue
0 Votes
  1. mike S
  2. PowerServer
  3. Tuesday, 12 December 2023 07:00 PM UTC

PS2022R2 build 2828  running on windows 11 HOME computer

disable AV, which did not help.

 

user no longer able to open up files (possibly the directories?) from PS.  ran fine for a week or so, no updates to the application, so it isn't failing on that. all other users run fine, no issues.

 

I ran the PS application from the command line and added /PBdebug:   mycloudapp.exe /pbdebug

this DOES generate a pbdebug file, and it provides a lot of great detail.  (be careful, you will need to manually edit the pbapp.ini file to REMOVE the runtime parameter otherwise it will continue to run in pbdebug mode)

 

anyway, from debug file i see:

 

C:\WINDOWS\SYSTEM32\WINMM.dll, 6.2.22621.2506, 184KB
C:\Users\username\AppData\Roaming\PBApps\Applications\Runtime\22.1.0.2828\pbresource.dll, 22.1.0.2828, 3916KB
C:\Users\username\AppData\Roaming\PBApps\Applications\Runtime\22.1.0.2828\pbjson.dll, 22.1.0.2828, 381KB
C:\Users\username\AppData\Roaming\PBApps\Applications\Runtime\22.1.0.2828\pbdwe.dll, 22.1.0.2828, 5597KB

Failure opening library myapp_es.pbd
Failure opening library myapp2.pbd
Failure opening library main.pbd

 

so the user for some reason is not able to open the directory, or maybe the files?  They all exist.  

 

I deleted all the directories and they all downloaded and the application is now fine.   Can't remote into a users machine everyday to manually delete directories, so doing that is not a solution.

 

has anyone else seen this?  any ideas on how to prevent this from occurring?

 

 

 

 

 

 

 

 

 

 

 

Datawindow retrieve timeout issue in Web API signed PS launcher downloads from web and gets flagged as po...
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