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Jaike Lee
- PowerBuilder
- Monday, 23 January 2023 10:10 PM UTC
Currently we're using rightfax printer (Rightfax 10.6.3.2109) to send fax from our PB11.5 application running on Windows Server 2008. The system is old but fax function works fine. However, The fax problem arises with PB2022. Under the migrated version, fax is not being sent. I tested this with WS2019 as well but no luck. It seems like the fax printer is somehow unable to obtain meta info (fax no/recipient, coversheet text, etc) that is embedded as text objects on datawindow.
This issue is only happening on the servers where Chinese Language Pack is installed and system locale is set to “China”. The server without the language pack works fine.
Detail;
- Embedded text column on datawindow
"<TOFAXNUM: 123-456-7890>" --> this test object should be included to PB datawindow to send fax number (and other fax relelated data- To/From contact, Company name, phone#, coversheet texts, etc) to fax server. The text font color is white in dw so that user can't see those meta data. Works well with PB11.5 but not with PB2022. I even made fax related objects visible to see if PB puts a valid fax number to datawindow. yes it does and I can see the fax number on the image that fax server provides, the fax is not going out. Also the font on the image looks totally different (Chinese Font looking) from the one that is set in datawindow(Arial typically). Isn't this compatibility issue between PB and RightFax?
Any comment will be appreciated!
Jaike Lee
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