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Sending Emails in Version 2022R3
  1. Issue
  2.  Email
  3.  MAPI
0 Votes
  1. Jenifer Brimmer
  2. PowerBuilder
  3. Thursday, 20 June 2024 01:10 PM UTC

We recently migrated several applications from Version 2017R2 to Version 2022R3.  We send emails with one or more attachments both internally and externally.  We did not experience any issues sending emails from the applications built using Version 2017R2.

Here are the details of our environment:

- Windows 10, 64-bit machines for development, user machines are a mixture of 64-bit and 32-bit, so the applications are built as a 32-bit

- Office 365

- Using MAPI to send emails so that a copy of the email is saved in the user's Sent folder (for financial tracking purposes)

- Using the free version of ClickYes to send emails since some applications send multiple emails in quick succession

 

Once we migrated to 2022R3, the users have been experiencing multiple issues when attempting to send emails.  In one scenario, the application sends a single email and a copy is retained in the user's Sent folder, but subsequent emails are not in the Sent folder.  In another scenario, the application sends an email and a copy is retained in the Sent folder, but then the application terminates.

Has anyone seen anything like this and if so, what did you do to remedy the situation?  If there are any details you believe I have left out, please feel free to ask.

Thank you in advance for any thoughts or assistance you may be able to provide!

 

Jenifer

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